Contact

Choose the Right Union Office

For recent physical custody, release, or transfer questions, contact Union County Jail at 3344 Presson Road, Monroe, NC 28112. The detention number is 704-283-3641, and the Sheriff’s jail listing also gives 704-292-2600. No public release-counter hours were found. The Sheriff’s general office is at 3370 Presson Road and can route calls at 704-283-3789.

For an existing booking or release record, use the Union County public-record request portal. The County’s main office is at 500 North Main Street, Monroe, NC 28112, and its main number is 704-283-3500. Union County does not promise a fixed turnaround. A qualifying extensive request may incur the published special-service charge, so ask for an estimate before costs are incurred.

State-prison and community-supervision records belong to the North Carolina Department of Adult Correction. Its Division of Community Supervision is at 2020 Yonkers Road, MSC 4250, Raleigh, NC 27699-4250, with central phone 919-716-3100. The Union and District 20 office is at 2202-D West Roosevelt Boulevard, Monroe, NC 28110. No separate NCDAC records-counter hours were established, so call before an in-person visit.

The type of event determines the next contact:

• For a named released person or release record, use the full search and request path on the home page.
• For court orders, call the Union County Clerk at 704-698-3100, Monday through Friday, 8:30 a.m. to 5:00 p.m.
• For community supervision, call NCDAC District 20 at 704-289-6932 or 704-289-6936.
• For a custody-change notice, use NC SAVAN/VINELink or call 1-877-627-2826.
• For a Cabarrus overflow detainee, contact Cabarrus Detention at 704-920-3058.
• For a state prisoner, use NCDAC Offender Public Information and the state offender number, then call NCDAC when the public record is unclear.
• For federal or immigration custody, use the official BOP or ICE locator for that separate agency.